Applecare Agreement Support Page

If you would like to update information in our records of your purchase or contract, we are here to help. The service coverage information described in the system is based on the purchase date available to Apple. Depending on when or where your product is registered, the estimated purchase date may be incorrect if you purchased it from an Apple Authorized Reseller or Apple Store. If you believe the information is inaccurate, update the information by contacting Apple via the corresponding link on this page. Recently communicated information and warranted repair services may not be displayed in system records. Customers must not use the system for any illegal or prohibited purpose or to request the conduct of illegal activities or other activities that violate the rights of Apple or others. You can also go to mysupport.apple.com to find out if your device is covered. Sign in to your Apple ID and select your device. Learn what to do if the information is false or if your AppleCare plan doesn`t show up.

Check that your device is covered and see what types of repairs and assistance are included in your coverage. Or you will find your contract number, proof of purchase and expiration date. If you purchased an AppleCare plan such as appleCare Protection Plan and it doesn`t appear in your results, you may need to register your AppleCare plan. If the estimated expiration date of your telephone technical support, limited warranty, or AppleCare contract is incorrect for your serial number, please contact us. You must send the original purchase receipt for your product to Apple so that we can update your purchase date. A receipt containing the receipt number, product description, initial purchase date, price and distributor details is a valid purchase document. Some services and repairs are included in appleCare plans. Check the terms of some plans to see which support services can be included in your Apple products. AppleCare+ offers additional hardware service and technical support from Apple, including coverage for up to two cases of accidental damage every 12 months per covered device. Support support, operating system support, and enterprise support solutions. Learn how AppleCare professional support products enable more efficient operation.

For customers whose products are covered by consumer protection laws or regulations in their country, region or country of purchase, the service coverage described in the system may not reflect all the rights and remedies provided by such consumer protection laws and regulations. This may include the right of customers in California and other jurisdictions to extend warranty time by the number of full days the warranty repair product was not in the customer`s hands. To calculate the number of days the warranty period is extended, Apple may require customers to submit the original proof of purchase for your product and repair service documentation. . . .